Archive for the ‘RLA Submissions’ Category

SERVICE SPOTLIGHT: Video Inventory

Tuesday, October 4th, 2011

One of the newer services we have introduced at the RLA is our video inventory service.

The service acts on several different levels to give landlords the protection they need and complete peace of mind.

Firstly when the tenant receives a proper professionally produced written document supported by high definition DVD evidence clearly showing the state of the property they are immediately put on notice that they will be held to account if they do not look after the property. Anecdotal evidence has shown that tenants look after a property better when they have a video inventory.

When they move out they have a DVD to refer to so they can see exactly where the furniture needs to be returned to.
If there is any dispute – both parties can refer to the inventory and DVD to settle any disagreement. Quite simply video doesn’t lie and in every single case that has arisen the matter has been resolved instantly – with out going to a dispute service.

Over 5000 inventories have been produced since The Video Inventory Agency, our official inventory partner, started and not one case involving our inventories has been taken to an adjudicator. However if it was it would be covered by our dispute resolution guarantee, meaning we will pay for our specialist solicitor to handle the case, giving landlords complete peace of mind that they will not incur expensive legal bills.

At a cost effective price, it is a service every landlord should take advantage of.

For more information on video inventories and our pricing structure click here

Testimonials

Thank you for a very efficient service again: I am likely to need another inventory in the same area and will contact you shortly: I will also recommend your services to friends.
 Many Thanks.
Mr Singh (Landlord)

Have never use you before, just wanted to thank you both for an excellent job. I’m very impressed with the service so far and will be sure to come back to you in relation to my other properties. 

Mr Gibson, London (Landlord)

Thank you for the inventories you have so far produced for us. They are as you said they would be, namely complete, clear and concise, and I am confident they will help us overcome the challenges we are experiencing with the Deposit Protection Scheme and some of our tenants. And the video proof should help prevent problems in the future. Good luck and many thanks.

Ms Foxwell, Landlord and Letting Agent

We use the Video Inventory Agency for all our inventories. As a company which invests in student properties, we have found their service cost effective and invaluable for protecting the interests of our landlords and minimising time and money previously wasted on dealing with disputes over deposits. With video inventories, everything is there and there’s no room for argument.

Mr Bone (Landlord)