Welfare Reform and Homelessness

DWP update Universal Credit guide for landlords

Victoria Barker
Written by Victoria Barker

Landlords with benefits tenants can access a new, updated guide to Universal Credit.

The Department for Work and Pensions has reviewed the guide with more information on Universal Credit full service and live service areas and a Frequently Asked Questions section.

Other sections of the guide that have been updated include the section about notifying landlords that tenants are claiming Universal Credit, and the section detailing support and alternative payment arrangements.

The RLA is calling for a pause to the rollout of Universal Credit. The association has concerns over the amount of time tenants are waiting to receive initial payments and escalating arrears.

Universal Credit is a popular topic amongst callers to the RLA’s Landlord Advice Team, with a recent call here.

The RLA also offer a training course for landlords to learn more about Universal Credit, as well as several online guides which can be accessed here.

About the author

Victoria Barker

Victoria Barker

Victoria is the Communications Officer for the RLA.

She is responsible for producing articles for our Campaigns and News Centre, the weekly E-News newsletter and media review, and creating social media content. She also contributes to our members magazine, Residential Property Investor.

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