Regulation and Enforcement

Home Office trialling new Right to Rent service – can you help?

Sally Walmsley
Written by Sally Walmsley

The government is looking for volunteers to test a new service to help landlords whose tenants’ documents are held by the Home Office.

Right to Rent legislation requires landlords who rent out a room or property in England to check that their tenants are living in the UK legally.

Most landlords or their agents will do this themselves by checking the tenant’s documents, but in some cases they are unable to do so because the Home Office is holding the tenant’s documents.

Now, in such cases, landlords or agents can apply online to the Home Office via its new Right to Rent service, to request the department checks the documents on their behalf.

The Home Office is now looking for landlords to test out the service, to make sure it works and to make any adjustments or improvements identified. It wants landlords of all portfolio sizes, from individuals to larger, commercial landlords to get in touch.

The Home Office will run a session with each participant, lasting approximately 45 minutes to an hour. The sessions can take place remotely, or in person, either in London or other parts of the country.

If you would like to help, please email the RLA Campaigns Team at: 

About the author

Sally Walmsley

Sally Walmsley

Sally Walmsley is the Magazine and Digital Editor for the NRLA. With 20 years’ experience writing for regional and national newspapers and magazines she is responsible for editing our members' magazine 'Property', producing our articles for our news site, the weekly and monthly bulletins and editorial content for our media partners.

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