Helpful Tips Tenancy Management

Landlords share how they are helping tenants as Coronavirus cases climb

Victoria Barker
Written by Victoria Barker

The UK is in the middle of the coronavirus pandemic, and for the past month landlords and some tenants have been taking to social media to highlight some of the lovely things they are doing to help and support their tenants at what is a challenging time for many.

From offering to set up payment plans to offering to do a basic food shop- in this article we share some approaches we think are fantastic.

For more information and top tips for landlords on coronavirus, check out the NRLAs guidance here.

Generous landlords in the news

There have been a number of national and local news stories recently sharing examples of great practice. Here is just a selection of them-keep an eye on our social channels over the next few weeks as we share more stories like this.

Being flexible and setting up payment plans if needed

The RLA is encouraging landlords to provide support to their tenants where needed throughout this difficult period, and where possible be flexible when it comes to helping tenants who might be facing payment difficulties resulting from the impact of coronavirus. One way this can be done is creating a payment plan, as some landlords here say they have done with their tenants.

Checking up on vulnerable tenants

As well as helping support tenants with the financial side of things, some landlords have also been helping their tenants in other ways, such as offering to deliver food (something that could make a huge difference) and checking on up on the welfare of vulnerable and elderly tenants.

Before the ‘lockdown’ and stay at home measures were introduced by the government a few weeks ago, landlords had already been getting in touch with us to share some of the things they have been doing to help their tenants.

Landlords also took to facebook to share how they are helping out

The NRLA now has template letters for members to download and send to their tenants. This includes a template letter detailing the support available to tenants at this time financially, and a letter outlining what tenants can expect of landlords in relation to inspections at this time-in line with recent government guidance. To download the letters, login to your membership account and click on our Property Management guidance.

About the author

Victoria Barker

Victoria Barker

Victoria is the Communications Officer for the RLA.

She is responsible for producing articles for our Campaigns and News Centre, the weekly E-News newsletter and media review, and creating social media content. She also contributes to our members magazine, Residential Property Investor.


  • Due to I’ll health I decided to retire.Ihave 2properties that I rent out,and rely on the income
    from these along with my personal pension I have cashed in,as I dont claim benefits.Now I’m reading the government are telling private landlords they cannot evict and nothing can be done for the landlord if they dont pay rent,this off a government that has sold off big proportions of social housing for next to nothing and rely on private landlords to try and
    House all surplus housing for all and sundry that can’t afford to buy.Please tell me what the government Is going to do for me.

  • HI
    Yes I have 4 properties 14 Tenants ///
    ! tenant has lost his job in Theatre .
    1 Tenant a Pastry Chef has closed down.
    I have offered half rental.
    Is there any compensation for private landlords // as we also have things to pay for // we live from our rental … if this doesn’t come through // then what .

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