The UK is in the middle of the coronavirus pandemic, and for the past month landlords and some tenants have been taking to social media to highlight some of the lovely things they are doing to help and support their tenants at what is a challenging time for many.
From offering to set up payment plans to offering to do a basic food shop- in this article we share some approaches we think are fantastic.
For more information and top tips for landlords on coronavirus, check out the NRLAs guidance here.
Generous landlords in the news
There have been a number of national and local news stories recently sharing examples of great practice. Here is just a selection of them-keep an eye on our social channels over the next few weeks as we share more stories like this.
Being flexible and setting up payment plans if needed
The RLA is encouraging landlords to provide support to their tenants where needed throughout this difficult period, and where possible be flexible when it comes to helping tenants who might be facing payment difficulties resulting from the impact of coronavirus. One way this can be done is creating a payment plan, as some landlords here say they have done with their tenants.
Checking up on vulnerable tenants
As well as helping support tenants with the financial side of things, some landlords have also been helping their tenants in other ways, such as offering to deliver food (something that could make a huge difference) and checking on up on the welfare of vulnerable and elderly tenants.
Before the ‘lockdown’ and stay at home measures were introduced by the government a few weeks ago, landlords had already been getting in touch with us to share some of the things they have been doing to help their tenants.
The NRLA now has template letters for members to download and send to their tenants. This includes a template letter detailing the support available to tenants at this time financially, and a letter outlining what tenants can expect of landlords in relation to inspections at this time-in line with recent government guidance. To download the letters, login to your membership account and click on our Property Management guidance.