New Residential Letting and Property Management course

Property Image for a property management course
Carrie Kus
Written by Carrie Kus

The Level 3 Certificate in ‘Letting and Managing Residential Property’ is an online vocationally related qualification for the property sector delivered by the Chartered Institute of Housing (CIH). Aimed at residential private landlords, letting agents, housing association staff letting and managing market-rented housing and housing advice workers, this property management course provides individuals with the knowledge required to work in a front line role in letting and managing residential property.

The qualification consists of four mandatory units:

  1. Letting residential properties
  2. Property standards for residential properties
  3. Tenancy management for residential property
  4. Ending tenancies of residential property

In addition to the mandatory units above the CIH offer an additional, optional, unit specifically aimed at letting agents – Professional practice for letting agents. This unit aims to provide an understanding of the relationship between the agent and landlords and tenants.  It also looks at business development and learning through experience.

How will this course benefit me and my organisation?

Gaining a qualification in property management is a great way to ensure that you are able to perform your role to a high standard, provide an excellent service to your tenants, and develop your knowledge of housing legislation and best practice.

Who can apply to study this property management course?

  • Individual landlords, letting one or a small portfolio of residential properties
  • Letting and managing agents
  • Housing association staff letting and managing market-rented properties
  • Housing advice workers
  • People in, or aspiring to, a front-line role in letting and managing residential property

 Applicants must be aged 16 or over, be confident using IT and have access to a computer.

To benefit from this programme you should have a level 2 qualification in letting and managing residential property and/or experience of working in letting and managing residential property, preferably in a front-line role.

Certificate price –  £700
Optional/additional unit – Professional practice for letting agents – £175

Registration Deadline Duration Sign up
Monday 5th June 24 weeks , approximately 6-8 hours of study per week Apply

If you wish to take the professional practice for letting agents unit please apply for the certificate and contact our online learning team (T: 024 7685 1789 E: to arrange payment and study for the additional unit.


For training courses from the RLA visit our training page or call the training team on 03330 142 998.

About the author

Carrie Kus

Carrie Kus

Carrie is a Non-Executive Director for the RLA. She is a landlord herself buying her first property at the age of 23, she continues to build her portfolio. Carrie spent 7 years working at Shelter as a caseworker and then a housing law trainer. She left Shelter to start her own property management company in which she is now a Director. She provides training courses on behalf of the RLA and provides support services to the RLA landlord advice team. She holds a degree in Psychology from University of Wales Bangor and a Certificate in Mortgage Advice and Practice.

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.