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Majority of tenants think landlords should pay for damage when the tenancy ends

RLA
Written by RLA

According to a new study, over 80% of tenants think that their landlords should pay for damage they have caused when their tenancy ends. The study*, conducted by PropertyLetByUs.com – a leading online letting agent, also reveals that over 90% of tenants say they have tried to hide the damage from their landlord and one in ten tenants admits to causing more than £500 worth of damage to their rented property. A further 72% of tenants said they ended up in a dispute with their landlord over the property damage…

 

According to a new study, over 80% of tenants think that their landlords should pay for damage they have caused when their tenancy ends. The study*, conducted by PropertyLetByUs.com – a leading online letting agent, also reveals that over 90% of tenants say they have tried to hide the damage from their landlord and one in ten tenants admits to causing more than £500 worth of damage to their rented property.  A further 72% of tenants said they ended up in a dispute with their landlord over the property damage.

The research also shows that the most common damage caused by tenants is stains to carpet from food, wine and paint (69%), followed by pet damage to curtains and floorcoverings (51%); cigarette burns to soft furnishings and carpets (47%); damage to kitchen cabinet doors (33%); scratches and dents to doors, door frames and skirting (28%); and burns and marks to kitchen surfaces (19%).

Jane Morris, Managing Director of PropertyLetByUs.com comments: “Landlords face an uphill struggle with tenant damage. Many tenants have little or no care for the property they are renting and because they don’t own it, they feel no sense of responsibility.  There is a common view among tenants that it is someone else’s problem.  So it is not surprising so many tenants think landlords should may for any repairs to damage they have caused.

“It is so important for landlords to make regular checks on the property during the tenancy so that they can see the condition of the property and speak with the tenants about any damage.  If many tenants are left unchecked, they can cause costly damage to the property which often exceeds any deposit held.

“It is also vital that landlords have a full, independent and professional inventory, with a check-in and check-out, attended by the landlord and the tenant.  Finally, all tenants should be thoroughly referenced to ensure that landlords illuminate potential bad tenants.”

Further Information
  • For more information, please visit www.propertyletbyus.com
  • *Source: PropertyLetByUs.com research amongst 500 tenants, October 2015

 

About the author

RLA

RLA

The Residential Landlords Association (RLA) represents the interests of landlords in the private rented sector (PRS) across England and Wales. With over 23,000 subscribing members, and an additional 16,000 registered guests who engage regularly with the association, we are the leading voice of private landlords. Combined, they manage almost half a million properties.

1 Comment

  • We can confirm a lot of tenants have tried to hide damages or either ask us do it. Most of the times it’s just small dings, scratches and other minor imperfections that can largely fall into wear and tear as well.

    Sometimes, they’ve rearranged furniture to hide carpet stains, cigarette burns and similar more severe damages.

    In total though, it’s not really that bad. When we compare our cleaning results with the state the property was when tenants moved in, in 90% of all cases we outperformed, so small scratches shouldn’t really be the most evil act in history.

    Bad tenants are hard to spot from the get go, as are bad landlords. The best defense is not prevention, but active interest in the property on a monthly basis. That way you can spot damages and interfere before they’ve accumulated.

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