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Why are property inventory reports important?

property inventory reports
Richard Abbots
Written by Richard Abbots

Property inventory reports are no longer just about preventing disputes about condition and cleanliness.  As the in-vogue term ‘Generation Rent’ suggests, house purchases are edging further and further from reality for much of the population.  The result? A wiser, more assertive market place of renters that know their rights.

In turn, rental legislation and taxation is becoming more onerous.  In the last 12 months we have seen the introduction of:

Of course, the above also sits alongside existing agent/landlord responsibilities.  Such as:  Gas safety; Electrical safety; EPC requirements; Legionella safety; HMO licensing and; Housing Health & Safety Rating System.

There’s no letup expected anytime soon either:

  • EPC certificates must show a minimum rating of E by 1st April 2018.
  • Possibility of mandatory electrical safety requirements in England & Wales.
  • Possibility of new tax for student landlords.

Some of the core reasons for the increasing complexities in the private rented sector are aimed:

  • To professionalise ALL landlords to make renting safer.
  • To curb buy-to-let market demand and thus ease pressure on house price inflation…whilst also generating more tax revenue.

You may be thinking I’ve gone off-track a little bit. What does this have to do with property inventory reports?  The answer, put simply, is quite a lot!  Creating a property inventory report covering compliance check-lists, as well as detailing the cleanliness and condition achieves a number of goals when signed and approved by the tenant.

Evidencing compliance

It evidences that mandatory compliance requirements were in place before the tenancy commenced. For example, confirming smoke alarms were present and the test function was working is crucial.  Without having signed confirmation from both the agent/landlord and tenant, it becomes difficult to prove otherwise in a worst case scenario – like the tenant taking the batteries out for their TV remote.  The DCLG advocates an inventory specifically in this scenario:

“The local authority must decide whether the evidence provided proves that the landlord has met the requirements of the regulations. One possible means, if the landlord goes through the inventory on the first day of the tenancy, is that the landlord makes provision for the tenant to sign the inventory to record that the required alarms have been tested by the landlord and the tenant is satisfied they are in working order.”

 Source:  (Page 11)

Smoke alarms of course are just one element of mandatory safety compliance.  Again, having signed confirmation by the landlord/agent and tenant with a quick photo of the gas and electrical certificates is a great way of confirming that compliance has been fulfilled and perhaps more importantly the relevant documents were provided on or prior to check-in.

Evidencing a safer environment

In addition to the Housing Act 2004, council licensing schemes are also steadily increasing.  Of course, this shifts even more responsibility and increased costs upon landlords and agents to ensure they not only provide a safe environment for their respective tenants, but also are able to provide evidence upon request.  For example, Liverpool’s Selective Licensing Scheme’ came into effect on the 1st April 2015.  Contained within the conditions are host of issues relating to the maintenance, condition and safety of properties.  Below is just a small snippet of the kinds of expectations placed upon landlords and agents:

 “5.8. The licence holder must ensure that, as far as is reasonably practicable:

 a) The exterior of the property is maintained in a reasonable decorative order, and in a good state of repair.

 b) The exterior of the property and boundary walls, fences and gates etc. are kept free from graffiti.

 c) Gardens, yards and other external areas within the curtilage of the property are kept in reasonably clean and tidy condition.”


Evidencing the above prior to tenants moving into the property is crucial in demonstrating how ‘reasonably practicable’ it has been for the landlord/agent to ensure these points.  However, a comprehensive property inventory report can easily identify that prior to the tenant moving-in:

  • Security of the property was adequate. g locks in working order and window keys recorded (where present).
  • Entrances and exits were clear and free of obstructions.
  • Bathrooms and other wet areas were free of mold and damp (common cause for tenant compensation claims).
  • Exterior areas were in a good seasonal order and cleanliness.
  • Blind cord safety devices were present where applicable.
  • Furniture and furnishings were compliant with the current fire safety legislation.

Of course, the above can then also be referred to when performing mid-term/interim visits at the property.

Evidencing replacement purchases to HMRC

From 6th April 2016, the wear and tear allowance has been abolished.  Given you may not claim for the initial cost, and only the replacement cost, rigorous and controlled inventory systems are essential. As well as being a benefit to you generally and complying with regulations, this will also ensure claims will stand up to HMRC scrutiny, should they enquire into self-assessment records.  For example, a washing machine can be described by type and brand with a supporting photo (date stamped); a property inventory app can help with this.

Build a trusting relationship with tenant(s)

Communicating effectively with tenants and being pro-active about their safety, such as having a property inventory report that protects both parties can help to build a relationship.  In turn, a positive relationship seems to have an impact on the length of tenancy too.

How can I complete a property inventory report?

There’s a few different approaches to performing a property inventory report.  Each of which have their own pros and cons.  We’ve summarised all such pros and cons – some of which you may not have thought of.


Using a property inventory app



Saves time printing photos and transcribing. Many property inventory apps can be complicated to use.
Cheaper than outsourcing to a third party. There can be a tendency for a bias opinion when not outsourced to a third party.
You keep control of the data – ready for inspections & check-outs. App pricing is often confusing with contract periods.
Suggested library of words can provide helpful description prompts. Can be time consuming if the property inventory app is difficult to use.
Creates one document with appended photos – avoiding the need for multiple signatures. Picture quality on some property inventory apps can be poor.



Using a third party property inventory clerk



Offers impartiality and helps prevent bias opinion. Can be expensive.
If the property inventory clerk is experienced they will focus on common areas of dispute. If the inventory company goes out of business – the opportunity of a consistent inspection/check-out is lost.
If registered with a governing body the inventory clerk will be insured. Property inventory clerks may miss information/detail – so it can be time consuming to proof the report they create.


What are the benefits of using the RLA Inventory Plus property inventory app?

First off, it’s easy to use, whilst creating detailed self-branded reports.  It offers clear pricing with annual or monthly pricing plans, based on the number of properties you manage (no per report fees). What’s more, it guides you through the property inventory report step-by-step with handy hints for checking areas of compliance and common dispute. There’s a fully automated electronic approval process that allows tenants to sign and feedback on their report, without the need to print 50-100 colour pages!

A 30 day free trial (no card details required) of RLA Inventory Plus can be accessed here (just choose ‘Get Started’).  As the name suggests, it’s also an easy to use platform for creating industry compliant: inventories; check-in; inspection and; check-out reports.

How can I find an outsourced inventory clerk?

It’s wise to ensure you have sourced an insured, qualified inventory clerk.  You can visit the Association of Professional Inventory Providers or Association of Independent Inventory Clerks.

For more information on inventories: 


About the author

Richard Abbots

Richard Abbots

Richard Abbots has a BA (hons) in Business Management from Oxford Brookes University and holds a Diploma with the Institute of Leadership and Management. He is a qualified member of the Association of Professional Inventory Providers and also has a Post Graduate Certificate in Education with Masters accreditations from the University of Worcester. Richard has a background in risk management and is the founder of cloud-based property reporting software Inventory Hive. Richard has thoroughly researched the ‘Right to Rent’ legislation and the cross overs it has in different areas of law. Due to his extensive knowledge in this area and that of property inventory processes, he has featured as a regular speaker at RLA workshops throughout the UK in 2016.

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