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Young renters claim landlords are lying to them about repairs

As part of a YouGov survey the charity Shelter contacted 1,587 private tenants aged between 18-34 earlier this year, with a third claiming they were deliberately not told about a repair which needed doing before they moved in. Tenants complained of issues from water pouring through a kitchen ceiling to mould. Shelter released the statistic to Newsbeat, Radio One’s news programme ahead of publication of the full findings.

New figures show that a third of young renters believe their landlords are lying to them over repairs.

As part of a YouGov survey the charity Shelter contacted 1,587 private tenants aged between 18-34 earlier this year, with a third claiming they were deliberately not told about a repair which needed doing before they moved in.

Tenants complained of issues from water pouring through a kitchen ceiling to mould.  Shelter released the statistic to Newsbeat, Radio One’s news programme ahead of publication of the  full findings.

The Residential Landlords Association is currently campaigning to tackle criminal landlords.  The association also stressed that the findings of an independent tenant survey carried out by the Property Academy showed the vast majority of tenants were happy with their properties.

Of the 5,025 tenants who took part 74 per cent said they were happy with the state of their property and 69 per cent wanted to renew their agreement.

Alan Ward, chair of the Residential Landlord’s Association said: “Tenants are entitled to a home that is safe, legal and secure. And good landlords will want to look after good tenants.

“RLA is campaigning to identify and ban landlords who do not shoulder their responsibilities – policies which are now included in the government’s Housing Bill.  But councils must be more active in enforcing the laws to protect tenants from criminal operators.

“We must not lose sight of the fact that the vast majority of tenants who rent privately are happy with their accommodation and landlord. ”

The RLA has created its own resource for those renting out properties, outlining hazards to look out for which can be viewed here: https://www.rla.org.uk/landlord/safe-and-secure/#homeX

In addition to its advice for landlords the RLA also has an online resource for tenants exploring the importance of fostering a good tenant/landlord relationship, which can be viewed here: http://www.rla.org.uk/tenant/guide/guide.shtml

About the author

Sally Walmsley

Sally Walmsley

Sally Walmsley is the Communications Manager for the RLA and award-winning Editor of RPI magazine. With 16 years’ experience writing for regional and national newspapers and magazines she is responsible for producing articles for our Campaigns and News Centre, the weekly E-News newsletter and editorial content for our media partners.

She issues press releases promoting the work of the RLA and its policies and campaigns to the regional and national media and works alongside the marketing team on the association’s social media channels to build support for the RLA and its work.

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